OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Create a Document Based on a Template
Forum topic
OneSpan Sign
Hello, How I can create a document from existing template I have? I have put some text fields like signer first name, last name and country, how I can access these fields and pass them while create a document based on a template? Thanks
Disabled User Clear Saved Signatures
Forum topic
OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I
Adding Initials / Date of Sign
Forum topic
OneSpan Sign
Hello! I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up. So far I managed to add a free text field at the time of signing, but I can't get it to show the initials of the signer or the date of signing.
Specifying field order on forms
Forum topic
OneSpan Sign
Is there any way to control the tab order of fields on a form so that the signer will follow a specified order when tabbing through the form fields?  As things are now, this seems to be rather random.
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
Reviewer/Signer Behaviors & Signing url
Forum topic
OneSpan Sign
Hello,   
Adding a free text field into a document using Apex SDK
Forum topic
OneSpan Sign
Hi,   Is it possible to add a field to allow users to input a job position? And make it a required field? I'm struggling to find a TYPE & SUBTYPE to support this requirement.   Thanks in advance, Cameron
Get api key
Forum topic
OneSpan Sign
Hi  I want to retrieve api key, flow is as 
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
SIGNER_COMPLETE event notification
Forum topic
OneSpan Sign
Hi, We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing. Below is the event that we receive but the event has no indication of which signer signed it.