OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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SignDocuments method Failing
Forum topic
OneSpan Sign
Customer: I am doing some testing with the SignDocuments method on the EslClient.
Success Message "This packagae is complete"
Forum topic
OneSpan Sign
A success message is displayed in the iframe once the document is signed.
Is there a service available to call when user click on OPT-OUT or Accept button
Forum topic
OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
OneSpan Signing Ceremony change the Browser Page Title so it doesn't say OneSpan
Forum topic
OneSpan Sign
Is there a way to change the browser's page title during the signing session?  Ours still says OneSpan.  We have been successful at making other signing ceremony customizations as part of our integration efforts.
Sending mail from other domain
Forum topic
OneSpan Sign
Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain.
Required & Editable Text Fields on Documents in Signing Ceremony
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony: Can we make the text fields on documents Required or Optional? Can we specify which signers we want to have Required or Optional text fields attached to? 
Position Extraction - Sample REST JSON/PDF
Forum topic
OneSpan Sign
Hi I have a working sample with Document Extraction using the eSignlive signature Field in [] and I'm converting it to using Position Extraction , using regular Field Name in the PDF and using the same JSON payload.
Rest Example for List Field
Forum topic
OneSpan Sign
Hi team, There's no working example for list field in this guide: https://developer.esignlive.com/guides/feature-guides/fields/ Can we add some supplementary information regarding this to this guide? Thanks!
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up: