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Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
Mobile verification for signer SMS issue
Forum topic
OneSpan Sign
Hello, I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
In Person vs Remote at Signer Level
Forum topic
OneSpan Sign
Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote.
What IP Addresses to whitelist for communication to eSignLive?
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Callback Authentication Method
Forum topic
OneSpan Sign
I noticed that our callbacks were not working in the sandbox and when I logged in to take a look at the callback settings, I noticed the callback key was no longer there. I see that OAuth 2.0 was added and there is an option to select Basic which seems to be what was there before.
Is it possible to Pre-Date a Signature using the .Net SDK?
Forum topic
OneSpan Sign
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for herself.
Automatic French Sign Process
Forum topic
OneSpan Sign
We would like to know the following  
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
Dynamic Disclosure
Forum topic
OneSpan Sign
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2