Saffat

Automatic French Sign Process

0 votes

We would like to know the following

 

  1. Can the Esign Emails be invoked in French?
  2. Can the Esign signing process be also invoked in French?

 

We are sending the Esign package through (API) salesforce and is there any parameter that can be sent to invoke the above. We do see the option to change the language to French in customer signature process but we would like to invoke it to French automatically to French for specific customers. Please advise.


Reply to: Automatic French Sign Process

0 votes

Hi Saffat,

 

You mentioned you are "sending the Esign package through (API) salesforce", how exactly is that? Have you installed the OneSpan Sign Salesforce Connector or APEX SDK?

If the former, are you building a custom link something like below and automate the package creation?

/apex/esl__package?ParentId={!Account.Id}& Name={!Account.Name}%20Agreement &TemplateID=a0G360000018BdREAU

If that's the case, the language parameter can be found in this documentation "Creating Transactions Programmatically" > "Parameters for URL Code Snippets" > "Language" parameter. Although it said only English is valid, there may be a workaround you can follow. However you need to be aware that it's a package level language settings, which would be applied to all signers.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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