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637 results matched your search criteria
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
Salesforce callback Integration - call back is not working/ call back error
Forum topic
OneSpan Sign
Hi,
We're sometimes receiving a 'Failed to validate token.' error
Forum topic
OneSpan Sign
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an Unauthorized Access Failed to validate token.
User Session ID in Signer_Complete event notification
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.  It sends:
Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Could not update role Exception
Forum topic
OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
Forum topic
OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Error When Uploading PDF to Esign Live
Forum topic
OneSpan Sign
I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from modification with a password.
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