CalumSomerville94 | Posts: 10

Salesforce callback Integration - call back is not working/ call back error

0 votes

Hi,
I'm trying to integrate Onespan Sign with my Salesforce instance so that I can write back data captured in Onespan back to fields in my Salesforce record but I am getting the following error message 'callback is not working, please register the callback'. I have followed all the steps from the relative blogs but it's still not working. Any help would be greatly appreacited.

Thanks,

Calum


Approved Answer
Duo_Liang | Posts: 3776

Reply to: Salesforce callback Integration - call back is not working/ call back error

0 votes

Hi Calum,

 

Thanks for your information! I've checked your account settings and the oAuth configurations look good to me. Make sure that in your transaction creation, you've override the data > origin as "OSS" (all upper cases) with code around below lines:

OneSpanAPIObjects.Data data = new OneSpanAPIObjects.Data();

data.origin = 'OSS';

pkg.data = data;

 

Duo


Duo_Liang | Posts: 3776

Reply to: Salesforce callback Integration - call back is not working/ call back error

0 votes

Hi Calum,

 

Thanks for your post! Can I have your account email first?

 

Duo


CalumSomerville94 | Posts: 10

Reply to: Salesforce callback Integration - call back is not working/ call back error

0 votes

Hi Duo,

Thanks for your reply, the account email is [email protected].

Thanks,

Calum


CalumSomerville94 | Posts: 10

Reply to: Salesforce callback Integration - call back is not working/ call back error

0 votes

Hi Duo,

Thankyou for your reply, can confirm that this resolved this issue.

Thanks,

Calum


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