453 results matched your search criteria
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens, do you have any ideas what would cause this issue?
Please refer the following Log details for the error:
Forum topic
OneSpan Sign
Hello,
We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Forum topic
OneSpan Sign
Hi,
i have a problem when trying to generate a URL with sender authentication token to package view.
When i do that on old-instance (sandbox.e-signlive.ca) its working fine.
But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way.
Is there a w
Forum topic
OneSpan Identity Verification
Dear Support Team,
Forum topic
OneSpan Identity Verification
Hi,
Forum topic
OneSpan Sign
Hello, I recently updated the api version for Silanis.ESL.dll from 10.3 to 10.13, after doing so the code that I'm using to dynamically build the packages for getting signed no longer works.
Forum topic
OneSpan Sign
Until recently this worked with 1000 per page but NOW I had to do 250 to get it to work correctly, why? I tried 500 and it failed just like 1000. Are the OneSpan service side resources to consumed or what's going on that it now fails?