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534 results matched your search criteria
Need a prompt/reminder at the time of signing ceremony
Forum topic
OneSpan Sign
Hi, We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet. Business has provided us a requirement that at the time of signing document XYZ, there needs to be a prompt or a reminder for the agent in Section 3 & 4 o
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
SignatureWidget -> base64 created with which modification ?
Forum topic
OneSpan Sign
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string is not created by your own signature widget. So my question i
Solution to collect other inputs in PDF during signing ceremony
Forum topic
OneSpan Sign
We implemented eSign application to get signature only during signing ceremony.When we create package we added static PDF and this static PDF contains all input information.User need to enter signature only(all other inputs are read only).Now we need to build another application that requires user
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