535 results matched your search criteria
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
Possibility of Unknown Signer
Forum topic
OneSpan Sign
Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
Set up Forms to sign on Business Website
Forum topic
OneSpan Sign
Good morning, We would like to discuss how to go about adding esign to our business website. The best way to explain what we would like is to have you go to our website page for feedback (https://www.ksstate.bank/feedback/).
Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
400 Bad Request error using POSTMAN
Forum topic
OneSpan Sign
Canada SBX = sandbox.e-signlive.ca API = /apitoken/clientApp/accessToken https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken header fields Accept + Content-Type  ( both set to application/json )
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.