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Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error:
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Guys,
We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Sign
Hi,
I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message:
{
"messageKey": "error.validation.package.wrongNumberOfFiles",
"technical": "Number of uploaded files does not match number of documents specified i
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException.
Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Hello,
Due to the security requirements of my company, we are required to use two-way SSL to communicate with eSignLive via API. Using the open Java SDK code posted in Github, it was easy to enhance com.silanis.esl.sdk.EslClient within my company to accomplish this.
Forum topic
OneSpan Sign
Hello team
I am getting following error while trying to utilize create package one step functionality exposed.
"Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages.
Forum topic
OneSpan Sign
Hi,
I need use external signer verification to register the sign and verify if is correct redirect the signer ceremony when Signer sign from PHP url.
I have the code and structure necessary for create package and manage with Signers, documents and signatures and it's Works, the problem is that i don