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2569 results matched your search criteria
IAS imigration and upgrade
Forum topic
Intelligent Adaptive Authentication
Any clues what to complete and where when migration did go well? I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
CheckBox Validation
Forum topic
OneSpan Sign
I'm getting some unexpected behavior with checkbox validation.
Get details for email bounce
Forum topic
OneSpan Sign
I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction? I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?  
OneSpan Java SDK thread safety
Forum topic
OneSpan Sign
Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?
How to default to Click to Sign signature type
Forum topic
OneSpan Sign
Hello, Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Online CRM Integration - Version issues
Forum topic
OneSpan Sign
Hi, For online integration we are facing the version issue, We are not getting the Current version 10.10.1 from (VersionUtil.getVersion()) in the EslClient.cs.
404 Resource Not Found error when retrieving senders with Managing Senders (REST API) sample code
Forum topic
OneSpan Sign
I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource Not Found"} Here's the code I'm using;
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