Get details for email bounce
Thursday, June 29, 2023 at 04:22amI need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction?
I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?
Reply to: Get details for email bounce
Thursday, June 29, 2023 at 09:12amHi JALBERTOMD15,
Welcome to OneSpan Sign!
If you are using the default email service provided by OneSpan Sign, it also handles the email bounce.
When OneSpan Sign receives a bounce back, its response is to send a notification email to the sender mentioning their transaction was not received by the recipient (see attachment). In addition, it will also send out a callback notification if a listener has been set up and subscribed to the “bounced email” event, with a payload similar to below:
{"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"3f4280bf-1d9c-4d3b-9c05-5eebdc21afc9","packageId":"Nj8QcYo68fTSA6d5_o0pdpuaEfw=","message":"OOTO","documentId":null,"createdDate":"2020-12-29T15:59:59.306Z"}
Note: There are two available values for the “message” parameter: "BOUNCE" and "OOTO". They tell your listener whether the event was triggered because the email is invalid or because of the OOTO reply.
Duo
Reply to: Get details for email bounce
Friday, June 30, 2023 at 03:12amHi Duo, thanks for the information!