2133 results matched your search criteria
UpdatePackage functionality is not working
Forum topic
OneSpan Sign
Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can you please advise.
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
Approvals role field
Forum topic
OneSpan Sign
Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
Adding document to package gives error
Forum topic
OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
Is there a documentation with all possible values of Optional details message
Forum topic
OneSpan Sign
I am implementing eSignLive integration with one of my services. I need a detailed documentation of all 'Optional details message' for 400 Bad requests that can be thrown on createPackage SDK method. Is there such a documentation available?
Package Settings Mapping In Rest
Forum topic
OneSpan Sign
We have below settings that we are using in SOAP now we are migrating to REST. Please provide us exact mappings to REST service for below fields
New Signer Experience Settings
Forum topic
OneSpan Sign
Guys, I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.
DesignerView - Cannot set HandoverUrl
Forum topic
OneSpan Sign
We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience. It would be great to be able to setup a handoverURL when generating the DesignerView In alternative, implement also in the desig
Locale Setting Not Working
Forum topic
OneSpan Sign
I set a package language with French. final DocumentPackage documentPackage = packageToBuild.withLanguage(Locale.FRENCH) Nothing changed to French except the embedded Consent pdf in the page as attached.
Mutliple CAPTURE fields populated automatically, when the 1st field is signed
Forum topic
OneSpan Sign
Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all the fields.