OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Limit on signers
Forum topic
OneSpan Sign
Is there a limit to how many signers you can add to a transaction?What about for bulk sign?
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Signer Complete Event
Forum topic
OneSpan Sign
Hello, We have created a package . Signed all the roles the package, status is complete but we have not received SIGNER_COMPLETE event for one Signer(Co-Buyer).
Signer Auth w/Q&A
Forum topic
OneSpan Sign
Hey all -  I'm having trouble finding some examples for validating signers using the Q&A features. I recall seeing some examples in the docs or forums in the past but can't find them now. Any help is appreciated.    
Signer IP Address
Forum topic
OneSpan Sign
One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control.
External signer verification
Forum topic
OneSpan Sign
Hello, I could not find  esl-sdk-external-signer-verification jar in the maven repository. Please help.  
Single Signer Package
Forum topic
OneSpan Sign
Hello,
Signer Custom Attributes
Forum topic
OneSpan Sign
We suggest adding the ability to create custom attributes for a signer, as we can do for packages and documents. For our workflow, it is important that a signer have a role. We are currently storing these as document package attributes, but it is a bit cumbersome.
Signer Delegation Feature
Forum topic
OneSpan Sign
On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature?  Is it my name or the user I am delegate to?
Programmatically Lock a Signer
Forum topic
OneSpan Sign
Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object.