N Devi Navya

Signer Complete Event

0 votes
Hello, We have created a package . Signed all the roles the package, status is complete but we have not received SIGNER_COMPLETE event for one Signer(Co-Buyer). Package details are as follows Id - 'h9eJYgg9zzjqR27QdfoM7XqnMws=' Can you please let us know the reason behind this . Thanks, Navya


Reply to: Signer Complete Event

0 votes
Hi there, Make sure you have the correct callback url in your esignlive sandbox account. Also, is it only the SIGNER_COMPLETE event that you are not receiving? Meaning, are you receiving any other events, such as PACKAGE_CREATE, DOCUMENT_SIGNED, etc. Let me know
Haris Haidary OneSpan Technical Consultant

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off