OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason
Message: Cannot send package without approvals.
Message key: error.validation.sendPackage.noApprovals
Forum topic
OneSpan Sign
We are seeing this error:
Caused by: java.lang.NoSuchMethodError: com.silanis.esl.sdk.builder.CeremonyLayoutSettingsBuilder.withoutIFrame()Lcom/silanis/esl/sdk/builder/CeremonyLayoutSettingsBuilder;
Forum topic
OneSpan Sign
Hi,
I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package.
Can you please advise.
Forum topic
OneSpan Sign
We have not been successful using the Delegation tool. We get an error when testing the connection.
The account doesn't have Manager type or an Admin Role.
The account is [email protected] in SBX 2 and it does.
Thanks for the help!
Forum topic
OneSpan Sign
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files.
Is there a way around this? Perhaps as a different file format?
Forum topic
OneSpan Cloud Authentication
Hello everyone,
Forum topic
OneSpan Sign
eSginLive,
I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates.
The last couple of days I’ve received the following exception using the eSignLive api:
Silanis.ESL.SDK.EslException: Could not download the completion report.
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call.
We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host: sandbox.esignlive.com
Authorization: Basic XXXXXXXXXXXXXXXXX
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial.
I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.