OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Getting "Unexpected character encountered...." upon DownloadZippedDocuments
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Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Position extraction not working on 3rd party PDF
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Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Session token on NEW INSTANCE/UI is poining to OLD UI
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Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Text anchor full example
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I have a client who is using REST API to create package.
Identifying the MIME Type of the Attachments and Documents
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Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
Attempting to Use PHP Sample Code
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Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs to be changed, unless I am wrong.
SMS cell length
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When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
Get Senders Roles (Rights)
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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.
Populate Text Fields with dynamic data in API call
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Hello!
403 forbidden http status , while calling api access token
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Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.