OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

782 results matched your search criteria
Timely -- Error 403: The required permission was not found / Sending transactions on behalf of user
Forum topic
OneSpan Sign
I'm sending transactions on behalf of other users through the API.  I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 
Multiple Capture tag for same person
Forum topic
OneSpan Sign
Hi, As per my requirement, I need to provide 2 different capture tag for same person. One for full signature and another for "Paraph sign" (Small sign which contains only initial) Right now I am using below signature tag for one sign: esl:signer1:capture:size(150,50) is there any way to implement
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
HTTP/1.1 415 Unsupported Media Type
Forum topic
OneSpan Sign
Hello gurus. I hope you can help me. I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type Basically I'm trying to reproduce the same calls as you are making in your PHP example, so: 1) I'm creating a pack
Locating an API Key
Forum topic
OneSpan Sign
Hi, I am trying to find my API Key that is mentioned in the following step by step guide. https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/ The first few lines define your connection information for eSignLive. public static final String API_KEY = ""; public st
Having One Signer Sign Twice in the Signing Order
Forum topic
OneSpan Sign
I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do... I work at a university and we want to put our faculty evaluations in eSignLive.
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
See All transactions
Forum topic
OneSpan Sign
I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name I need to change for every transaction I post?
Multiple Signers in a Role
Forum topic
OneSpan Sign
I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible that all 3 signers in role1 gets email and anyone can do the