352 results matched your search criteria
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information
"name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID"
if we see, message is coming as null.
Is it possible to get
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Forum topic
OneSpan Sign
Hi,
I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did:
1. Create New Transaction with name "transaction 1"
2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
Forum topic
OneSpan Sign
Hi,
I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error:
{"technical":"Cannot upload document fdgl_doc.
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector:
I select a document in LF then click "Send with OneSpan"
The document shows in the list of Documents on the Create New Transaction screen.
I add the sender's email, name, and signers then click Create.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?