286 results matched your search criteria
Change to Radio Buttons?
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OneSpan Sign
Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Adding document to package gives error
Forum topic
OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Adding Multiple Documents with Meta Data
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1 Host: sandbox.esignlive.com Authorization: Basic XXXXXXXXXXXXXXXXX
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?