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Forum topic
OneSpan Sign
First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one.
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
Hi
I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Forum topic
OneSpan Sign
Hi,
We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing
ceremony is complete.
For speed, I used the sandbox.
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open my OneSpan Inbox and look into this package, this signer sho
Forum topic
OneSpan Sign
Hi,
In the email template body which is html file, my client request such as below to embed a link to website
<a href="https://www.example.com/xxx.html" target="_blank">
Forum topic
OneSpan Sign
Hi,
We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier.
If this normal behavior?
Forum topic
OneSpan Sign
Hi,I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically contains.