152 results matched your search criteria
Multiple signature fields showing as one
Forum topic
OneSpan Sign
Hie, I am adding fields to pdf using approval(in json format). It is working fine for every type of fields(TEXTFIELD, CHECKBOX) except I can only see a single SIGNATURE capturing field even if I've added two/three of them inside json. Am I missing something ?
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Multiple Signers with some in parallel, some sequential from Nintex workflow
Forum topic
OneSpan Sign
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only after others have approved/signed?
Documents Other Signers Cannot See
Forum topic
OneSpan Sign
I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document that they did not sign.
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Getting error.validation.sendPackage.noApprovals on package creation
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason Message: Cannot send package without approvals. Message key: error.validation.sendPackage.noApprovals
signer upload - control flow
Forum topic
OneSpan Sign
I would like to have 2 signers. The first one is required to upload an attachment. However, I do not want signing to move to the second signer until after the upload takes place. I would then like the second signer to be able to view the attachment and approve it by signing.
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
Error when trying to upload documents to an existing package
Forum topic
OneSpan Sign
Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files.