743 results matched your search criteria
How to check for eSignLive and OneSpan Sign server availbility
Forum topic
OneSpan Sign
Hi,   Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if  a) API availability can be monitored?
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.
Can not generate the URL
Forum topic
OneSpan Sign
Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
attachments restriction
Forum topic
OneSpan Sign
Hi!  I'm trying to restrict the attachment in advance section of new transaction, but I can only set if it is mandatory or not. Do you know if i can set only pdf documents as attacments from any flag in the platform?  Thanks for your help!
Disclosure document with multiple locations
Forum topic
OneSpan Sign
Dear, We got a PDF document with multiple locations where we need a signature (page , x and y locations are already know) But we would like to have a single button option, like with the option Position Extracted. Is this even possible?
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Append to an existing DocumentPackage object
Forum topic
OneSpan Sign
Can you append a DocumentPackage that has been created. Dim eslClient As New EslClient(apiKey, apiUrl) Dim fs As FileStream = File.OpenRead(strESignLiveFile) Dim superDuperPackage As DocumentPackage = PackageBuilder.NewPackageNamed(strContractFileName).
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it