1358 results matched your search criteria
Exception "Could not create a new package one step"
Forum topic
OneSpan Sign
Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12.
Logo not being placed on dashboard for notaries
Forum topic
OneSpan Sign
Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
complete email not received in GMAIL with attachment
Forum topic
OneSpan Sign
Hi,
Add extract anchor to a new document on an existing package
Forum topic
OneSpan Sign
Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Can we customize the display name of emails going out to signers?
Forum topic
OneSpan Sign
Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and
Text Tag Extract + Approvals
Forum topic
OneSpan Sign
I am using the text tag extract example found here: Text Tag Extraction (Apex SDK) | OneSpan Community Platform
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
Sample iOS app is not running when creating ipa
Forum topic
OneSpan Sign
When running sample app on simulator, it is working properly, but I'm getting the attached errors when creating ipa
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.