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How to update Onespan sign layouts using APIs?
Forum topic
OneSpan Sign
I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process.  Is there a way I can do this - 
Signers Status Issue
Forum topic
OneSpan Sign
Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And another "SIGNING_PENDING" API URL : https://sandbox.e-signliv
Is there an API to check the Documents Audit in a Package
Forum topic
OneSpan Sign
Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com/api/packages/XXXXXAAAAXXX==/audit but we need to check the
Specifying Template Id when creating new package
Forum topic
OneSpan Sign
I'm trying to use the One Span API to create a package from a template. In the list of api calls  https://community.onespan.com/products/onespan-sign/sandbox#/ I sese
Notify/remind all pending signers in a package
Forum topic
OneSpan Sign
Hi OneSpan Team,I’m working on an integration for OneSpan Sign and need to confirm available API capabilities for signer reminders.Requirement
Updating textField value when last signer signs the document.
Forum topic
OneSpan Sign
Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Issue with Package creation usinf Salesforce Apex Rest API
Forum topic
OneSpan Sign
I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
URL - PROD
Forum topic
OneSpan Sign
Hi Is the URL below valid for the PROD environment? https://apps.esignlive.com:8443/api Can we also use https://apps.esignlive.com/api Thanks Mario
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.