1407 results matched your search criteria
Retrieve Signer’s status (bounced email, opt-out, expired) through REST API
Forum topic
OneSpan Sign
Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
PCC ( Personal Certificate Client )
Forum topic
OneSpan Sign
Hello there,  I do not believe we ( Vancity ) are using PCC ( Personal Certificate Client ).  Please provide your confirmation.
Testing Digital Signing in the SaaS Sandbox Web Interface
Forum topic
OneSpan Sign
Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Issue with Package creation usinf Salesforce Apex Rest API
Forum topic
OneSpan Sign
I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
Allow Duplicate customer while creating package via clone API
Forum topic
OneSpan Sign
We are using Rest API for creating packages out of templates.
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Can't convert placeholder to normal recipient in the designer
Forum topic
OneSpan Sign
I have created a template with a placeholder on the OneSpan website. When I use this template in a transaction, I am unable to change this placeholder to a normal recipient in the designer, and so I am unable to actually create and send the package.
Need to dynamically edit a document inside a template
Forum topic
OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.