OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.
Using OneSpan email invitations in addition to session token URLs - will this work?
Forum topic
OneSpan Sign
Hello,
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
No Role found for signer email
Forum topic
OneSpan Sign
Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.
Could not create a signer authentication token
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Create a package from a template with Node js
Forum topic
OneSpan Sign
Hello,