Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

2848 results matched your search criteria
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
Replacing Notary workflow
Forum topic
OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Getting validation error for Signing document which is in other language
Forum topic
OneSpan Sign
Hi , I have created package and adding document from Salesforce. The document is in Spanish language.
Can not generate the URL
Forum topic
OneSpan Sign
Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
The flashed image is invalid
Forum topic
OneSpan Cloud Authentication
Hello, I'm testing the "Integrating Secure Channel Based Authentication via Cronto" flow on the Sandbox, using the Android app as an authenticator (DIGIPASS Long SV.apk).
Salesforce Event Notifications - "User cannot be found
Forum topic
OneSpan Sign
Good morning, We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the following response:   {
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.