2569 results matched your search criteria
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
PDF Format In Chrome
Forum topic
OneSpan Sign
Hello, We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive.
create script to send email activation data
Forum topic
OneSpan Sign
Hi,    Is there any template how to create a script to send out activation data email to multiple user.       IDENTIKEY Authentication Server version 3.16.0.3236  Web Administration version
Error: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files. Is there a way around this? Perhaps as a different file format?
Adding Check box and Prefilled text
Forum topic
OneSpan Sign
Hello, How do we add a check box that we can pre check before sending for signature? Also. Where do we add text to a text box in the form? We are using Blend company for our loans. Thanks
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
Offline Android Package Creation and Esign
Forum topic
OneSpan Sign
Hi,   I am looking for code examples using Mobile SDK how to start creation of package and complete the transaction in offline and sync when connected online.   Please let me know if any one have performed the similar use cases.
How to put my company logo in Email notification and content of email
Forum topic
OneSpan Sign
Hi , How to put my company logo in Email notification and contents of email. is there any admin setting? Thanks