3706 results matched your search criteria
Electronic Smart Note
Forum topic
OneSpan Sign
Guys - Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Grouping Checkbox
Forum topic
OneSpan Sign
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No?
proxy config clarification request
Forum topic
OneSpan Sign
I've a request for clarification on the proxy configuration options. When should withHttps be used versus withHttp and what difference does it make?
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Remove Notary visibility on Smart Note
Forum topic
OneSpan Sign
Guys, I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen?
Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
Email Go to Documents button
Forum topic
OneSpan Sign
Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable? Thanks!
Update Field Values
Forum topic
OneSpan Sign
Hello, Does anyone happen to have the sample code to update field values in bulk?
IBM Java and TLS
Forum topic
OneSpan Sign
Our java application runs on WebSphere 8.5.5 and IBM Java 1.8 When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects. So in the java sdk com.silanis.esl.sdk.internal.Client.java protected SSLConnectionSocketFactory b