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3700 results matched your search criteria
unsupportedFileType
Forum topic
OneSpan Sign
Hi, when we create the package or upload the new document, I got 'error.validation.unsupportedFileType' error? in which scenarios, this error will throw? thanks, Cindy
Delete eSign users - best practices
Forum topic
OneSpan Sign
Hi,  what are the best practices when it comes to managing senders that no longer work for the business?  Do you delete them from the system? If yes, how does it affect the existing docs they were senders at? Thanks, 
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
New API architecture - Trusted Identity Platform API v1.0
Forum topic
Intelligent Adaptive Authentication
Hi All,
Salesforce Lightning -Opening Packages using Microsoft Edge
Forum topic
OneSpan Sign
Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record
URL to PCC
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.
PDF Form Fields
Forum topic
OneSpan Sign
We have been working with the Salesforce ESL App and are noticing unusual behaviors with PDF Form fields and how the data is layered onto the PDF. Is this behavior the same when utilizing REST or any other API with ESL? What are most peoples experiences with using PDF Form fields?
How to change API Key for sandbox account
Forum topic
OneSpan Sign
We need to change the API Key for our sandbox account. How can we do that?
process time for create a package
Forum topic
OneSpan Sign
Hi, currently I have a client with large document size (1870k), and this document is combination of several other documents, some of them with signatures, and some of them without . 
send Personal Message to signer using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.  We want to add personal message to individual signers of the package. Could you please let me know which APEX SDK method we should use to do the same?
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