Thomas67 | Posts: 6

There is no Notary with a signature assigned to this package.

Thursday, September 26, 2019 at 11:12pm
0 votes
Hello, I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error : Code :400 message : "There is no Notary with a signature assigned to this package." messageKey : "error.validation.notarizedProcess.noNotaryInvolvedInSigning" I tried to send the transaction directly from the onespansign website and i get the same error (see attachment). How can I define a Notary ? Thanks in advance, Thomas
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Approved Answer
Duo_Liang | Posts: 3776

Reply to: There is no Notary with a signature assigned to this package.

Friday, September 27, 2019 at 02:01am
0 votes
Hey Thomas, Have a check at this guide "Notary Signer" that I added recently. To specify a notary signer, first you need to make sure the person is registered as notary in OneSpan Sign system. (if the person's email is within your main account, you can contact our support to have a check, or if you simply want to have a test, I can email you one of my testing emails), then two attributes under package level required to be set when package creation: 
{
  "notaryRoleId": "Notary",
  "notarized": true
}
Where notary role ID refers to the notary signer's role ID. Hope this could help! Duo
Thomas67 | Posts: 6

Reply to: There is no Notary with a signature assigned to this package.

Friday, September 27, 2019 at 04:05am
0 votes
Hello, Thank you for your quick reply. Yes it would be very helpfull if you can send me one of your testing emails! Thomas

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