1357 results matched your search criteria
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Signer email with all Capital letters does not generate signing ceremony token.
Forum topic
OneSpan Sign
Hi, Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue? Thanks.
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues:  
No Package Id returned after executing CreatePackage
Forum topic
OneSpan Sign
Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package.
Unzip downloaded files
Forum topic
OneSpan Sign
Is it possible to download a completed package in a normal folder (not zipped)? If not, can they be unzipped pragmatically after download? Thanks Jack
Send completed transaction to third party
Forum topic
OneSpan Sign
I want my package to be sent to a party not a signer, and not to any of the signers. How do I provide for this with .Net?
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Prevent sending email from payload
Forum topic
OneSpan Sign
Hi, is there a way to prevent sending emails from the payload? If not is there a way to toggle sending and not sending emails? Regards, Mario
Multi-signer package fails to return EXPIRED status after expiry datetime
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign the documents.
Notary Integration
Forum topic
OneSpan Sign
Guys, We are in the process of setting up accounts and we have a few where Integration is not set.