Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

1340 results matched your search criteria
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy
Possible to auto archive completed packages after a certain period has passed?
Forum topic
OneSpan Sign
Does eSignLive have a mechanism to auto archive completed packages after a set number of days? It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature already exists.
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.
Adding Sender Giving Resource Not Found
Forum topic
OneSpan Sign
Hi  Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message Could you help us on above issue please?
Signer Custom Attributes
Forum topic
OneSpan Sign
We suggest adding the ability to create custom attributes for a signer, as we can do for packages and documents. For our workflow, it is important that a signer have a role. We are currently storing these as document package attributes, but it is a bit cumbersome.
Hide - Exit Document button
Forum topic
OneSpan Sign
Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this package level setting. Regards Mario
Adding Word documents as attachments....
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Signature Name is not being persisted
Forum topic
OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.