OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Documents restrictions within a package
Forum topic
OneSpan Sign
I have looked through the eSignLive documentation but without success. When creating a package, is it possible to restrict signers to be able to view certain pages of the document ?
Create and Send a Package with the .NET SDK
Forum topic
OneSpan Sign
Hello, I tried to implement "Create and Send a Package with the .NET SDK" but got following error. Could not create a new package. Exception: The remote server returned an error: (401) Unauthorized. HTTP POST on URI https://sandbox.e-signlive.com/api/packages.
Replicate senders
Forum topic
OneSpan Sign
Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you have any suggestion using REST API's calls?
Supress Email on Package Creation
Forum topic
OneSpan Sign
Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at package creation).
View Only package
Forum topic
OneSpan Sign
Is there an option to make a package view only? This would be the final document our users see in our application and they do not need to sign or accept. We are hoping to use eSign for all our document viewing needs.
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Creating a Package without being signer
Forum topic
OneSpan Sign
Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string : { "name":"test", "type":"PACKAGE", "language":"fr", "emailMessage":"", "description":"", "autocomplete":true, "notarized":false, "settings":{
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.