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412 results matched your search criteria
Text Extraction Error - due to dash [ - ] symbol in String
Forum topic
OneSpan Sign
I am trying to place a consent field inside a document based on the following text Non−Registered Savings Account I am getting the following error , due to the – in the string. error.validation.verifyDocument.documentExtractError If I use the text extraction String Registered Savings Accou
Approve only document
Forum topic
OneSpan Sign
Guys, I've spent a bit of time going through the features guide and I cannot find anything that will help show me how to upload a document that has no signing fields and is just an approval document only. This would be like the default consent form when you start to sign your package.
document_template_id
Forum topic
OneSpan Identity Verification
Hi,   Can I check what is required for entry into the document_template_id field to use with the identification only workflows in POC?  Is there a specific id that would be used to retrieve the raw data from the identifcation transaction? "id": "Consent",
Locale Setting Not Working
Forum topic
OneSpan Sign
I set a package language with French. final DocumentPackage documentPackage = packageToBuild.withLanguage(Locale.FRENCH) Nothing changed to French except the embedded Consent pdf in the page as attached.
Controlling Acceptance Signature Options
Forum topic
OneSpan Sign
Hello, We are setting a particular document in the package to use AcceptFor signatures. The document in question IS NOT the standard eSign consent form. It is another document that we simply want the signer to acknowledge.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
Language
Forum topic
OneSpan Sign
Hi, I'm finding the language settings to be quite confusing and don't see a thorough guide explaining it. Here are some questions I have. If there is a guide, please point me in the right direction, else I'll need some help to understand the following.
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Customized field
Forum topic
OneSpan Sign
Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
.WithDialogOnComplete() Customization
Forum topic
OneSpan Sign
Hello! I am attempting to customize the message that is displayed in the OnDialogComplete box that is shown to a user once they're finished signing. I see in this post: https://developer.esignlive.com/forums/topic/completed-signing-message/ support says it's possible, but gives no examples.
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