203 results matched your search criteria
I want to close the signing ceremony tab when user click done
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
How to disable "Exit" button from the Signing Ceremony Thank you Dialog Box
Forum topic
OneSpan Sign
Hi Team, Greetings for the day. I'm working on Customizing the Branding for the Thank you Dialog Box Is there a way to completely remove the Exit button functionality (I'm aware about the withHandOverLink and I used it, but now I need to remove th
Can we print or download the documents with fields before the signing ceremony ?
Forum topic
OneSpan Sign
Is it possible to obtain/download/print a copy of the document that includes all the fields and labels created in OneSpan Sign, positioned as they appear to the customer during the signing process?
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Handover settings stopped working mysteriously
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature. Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.  
Email Notification Requests/Complete to Sign
Forum topic
OneSpan Sign
Through the REST API, make the email notifications configurable much like configuring the signing ceremony layout on a package by package basis. The user experience can be somewhat confusing when one completes a sign ceremony online and then receives an email requesting a signature.
Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Best way to make a large terms and conditions documents available to signers
Forum topic
OneSpan Sign
Hi, in my paper process, I a have terms and conditions pamphlet I hand out after some signings.
Restricted Symbols in Document Names
Forum topic
OneSpan Sign
Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.