79 results matched your search criteria
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button
on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Forum topic
OneSpan Sign
Hello,
Am receiving the below error on deleting a document. When does this error occur?
"Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
When attempting to send a document from the Web Client using the integration to OneSpan Sign, it is not attaching the document after the Consent and Disclosure document.
Forum topic
OneSpan Sign
Hi,
I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents.
Is this at all possible?
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible?
This is the current JSON payload I am sending... the signer information works but the fields are not working.
Forum topic
OneSpan Sign
Hello
I am not able to fetch the documents after signing a package.
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API.
I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/
Everything works great if Person-A creates and signs the documents and is the only re
Forum topic
OneSpan Sign
Hi,
I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).