166 results matched your search criteria
Need to be extend package expiry date of packages for counter signers.
Forum topic
OneSpan Sign
Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to extend it. This applies to all the packages which will meet t
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
Attachment Upload Date by API
Forum topic
OneSpan Sign
Hi team, We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload. Thanks in advance!
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Download signed documents with a date range
Forum topic
OneSpan Sign
We have a user that would like to download all signed documents for the past week under his account. Would anyone have a sample code on how to do that? Thanks,
Regarding availability of TextTag for Signing Time
Forum topic
OneSpan Sign
Hi TeamUser wants to have signing time along with singing date. Team found there is a text tag esl:InsuredSigner1:SigningDate to print signing date. The tag signingdate prints only date and not the time.
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Updates to Package and Sender data
Forum topic
OneSpan Sign
Regarding Updates to Package data, there appears to be a date/time data field called "update".  The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package.  Do these "update" fields get changed for any/all changes, or on
Getting data on completed packages and their signers
Forum topic
OneSpan Sign
hey, I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"