258 results matched your search criteria
PCC with Remote Desktop Apps
Forum topic
OneSpan Sign
We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?
adding ChallengedWithQuestions is not challenging with questions on the sandbox
Forum topic
OneSpan Sign
I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation.
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
List field not working on mobile browsers (Chrome, Opera, Firefox) on Android
Forum topic
OneSpan Sign
List field created in template doesn't work on mobile browser other than build-in on Android. The list is just not 'tapable' - neither in 100% view, nor zoomed. Test results: - Chrome 55: fails - Firefox 50: fails - Opera 41: fails - Internet (built-in): works
Question for back office setting for in person signing
Forum topic
OneSpan Sign
I noticed that there are 2 back office setting for in person signing, our requirement is hiding the package owner when signing.
OneSpanSign.Sdk.Builder
Forum topic
OneSpan Sign
In my MVC code project testing creating a Package I am trying to add a .WithSignatureStyle and  .WithSignatureType. and the SDK says it does not have a definition of neither one in the builder.The issue is that the signature option only comes up as drawing. 
ORA-22288: file or LOB operation FILEOPEN failed
Forum topic
OneSpan Sign
Getting the below error while adding the attachment in esign in Oracle(Production instance) ORA-22288: file or LOB operation FILEOPEN failed Permission denied While testing in non prod instances, no such error occurred. Kindly assist as soon as possible.