2539 results matched your search criteria
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
How to use custom Electronic Disclosure/Consent content within a package
Forum topic
OneSpan Sign
We have different types of agreement documents and each type would require a certain content for the Electronic Disclosure Consent page. We're not able to use templates since each agreement has custom data that we pre-generate in the document.
Can I move a Package out of Draft Status without re-sending the Package?
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
Signature Injection When Creating Document from PDF
Forum topic
OneSpan Sign
I'm using Field Injection for my documents, but can't figure out how to use a Signature field that is already created on my PDF form.
Sender API Key
Forum topic
OneSpan Sign
I know how to get subaccount api keys but how do I get a senders API key.  The user has left State employment so I can't have them just login and give it to me.   I don't see it in the Sender structure.
Call to Get all layout IDs for all senders
Forum topic
OneSpan Sign
Hi, I would like to get all the layout's ids . When I do a GET /layouts, I only get the layouts for the admin not for all senders. How can I list all the layouts from all senders in the account? Thanks.
Adding document to package gives error
Forum topic
OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
Error message as "Another Signer must accept or sign before you."
Forum topic
OneSpan Sign
Hi eSignLive, I have one package with in that had only one document. Package contains two signers(lets say A,B ) and the document has one signature block of B. Here is the flow 1.
Handshake Failure
Forum topic
OneSpan Sign
Hello,   Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:
Failed to communicate with the callback server.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?