1317 results matched your search criteria
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Using KBA
Forum topic
OneSpan Sign
Guys - We are looking at enabling KBA into our custom system.
SharePoint doc ID
Forum topic
OneSpan Sign
For Sharepoint connector: Since Document ID becomes important for implementing additional SP document workflows (eg. Post package completion), is there a way to configure embedding SP doc ID (if document is selected from SP document library) within package document ?
Force New Signature for each Document
Forum topic
OneSpan Sign
The default behavior is to use the same signature across the entire signing session. One of our clients demands the user provide a signature for each document. We plan to use mouse-signing. Is it possible to force this behavior thru the API?
update document fields
Forum topic
OneSpan Sign
HI, I have created a package with some document and set its status to "SENT".
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
In-person vs remote at signer level - Emails
Forum topic
OneSpan Sign
In our workflow, some signers may be in person and others remote on the same package.
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.