778 results matched your search criteria
Create Package fails with Client App Authentication
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OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Report API return fields in different order
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OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Customized field
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Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
Warnings for required fields
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Received feedback from an office:
Finding the .pdf file of the default.consent.document
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Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
single step package creation classissue with prod account
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OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Email Reminder : Could not retrieve the transaction summary for transaction uid
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OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Can the recipient of an email create a custom signature for documents?
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Is this possible?
Your authenication token was incorrect for in-person signing ceremony via REST
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I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
Can not add new documents to existing package(transaction)
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OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")