3699 results matched your search criteria
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.
Why is this happening and how can it be corrected?
Forum topic
OneSpan Sign
What is the meaning of the provider element of role/signers/delivery, i.e. when one defines a role, one can specify
Forum topic
OneSpan Sign
Hi,
We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL_BOUNCE.
Thanks,
Sumanta
Forum topic
OneSpan Sign
Hello,
I'm looking for information around customizing the "From" email address within our Package email templates.
Example: email.activate
"from" : {
"email" : "[email protected]",
"display_name" : "e-SignLive"
Background on our environment: We hav
Forum topic
OneSpan Sign
Hi,
Is it possible to inject the values using field names rather than ID , since its becoming very difficult to send values using id because if we have four environments each time its very difficult to inject values using ID.
Forum topic
OneSpan Sign
Hi,
In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,
Forum topic
OneSpan Sign
Hi ,
How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .
Forum topic
OneSpan Sign
The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?