921 results matched your search criteria
Forum topic
OneSpan Sign
Guys,
We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode?
Forum topic
OneSpan Sign
Hello,
We found that once a package was created, all signers will receive an invitation email including the link to Signing Ceremony, but not the package owner. Is there any way to send the same email to sender also?
Thanks in advance!
Forum topic
OneSpan Sign
Hello,
We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email.
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived. It appears the email address box is full.
Forum topic
OneSpan Sign
Hello,
I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this.
packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8="
Thanks,
Sushma
Forum topic
OneSpan Sign
Hi,
please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS
Thanks
Naresh
Forum topic
OneSpan Sign
Hey team,
In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info.
Thanks in advance.
Forum topic
OneSpan Sign
Hello,
We have the below field in our pdf: {{esl:Signer1:textfield:size(200,50)}}
Can you please let us know how to make these fields required and how can I set the max field length for these fields.
Thanks!
Forum topic
OneSpan Sign
Is there a way to apply validation rules on field values during signing ceremony? We have bunch of phone number fields and email address fields. We want to make sure that signers enter these fields in a specific format.