1963 results matched your search criteria
What is the programmatic difference between Opt-Out & Decline buttons?
Forum topic
OneSpan Sign
From the UI perspective, it feels like "opting out", and "declining" are the same thing. Can you please explain what is occurring behind the scenes in the application that makes these buttons different? Otherwise, we are inclined to disable one of the buttons. Thanks
Notify call
Forum topic
OneSpan Sign
Hi,
Obfuscating certain documents fields varied by signer/role
Forum topic
OneSpan Sign
When a particular signer or role signs can we obfuscate certain data points to prevent them from seeing information?  ...while a different signer/role CAN see the information. This would help me with some design considerations. Thank you, Randy
Functionality to mass-replace specified signer in all relevant transactions
Forum topic
OneSpan Sign
Right now there's the option to update transactions to replace a signer either manually after checking transaction reports or using API https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/adding-updating-and-removing-signers
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Designer - Removing OSS user as signer
Forum topic
OneSpan Sign
Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first availab
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
xtenant name
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm if the xtenant_id in the header of the API should be the the same as the client_id in the JWT token? It seems to be preset as "Ford" in some of the APIs?   Thanks
UpdatePackage functionality is not working
Forum topic
OneSpan Sign
Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can you please advise.
Dynamics connector V2
Forum topic
OneSpan Sign
I have a client who is trying to use a convention that has two Signer Labels within a template and but not able to specify a Signer Label to a placeholder. This is possible with the Salesforce connector. But, this looks like a bug Dynamics connector V2, please advise.