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Forum topic
OneSpan Sign
Team,
We have a requirement to customize guest signing room.
Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ?
Customization like:
Displaying a custom message instead of the package name on login page.
Displaying a cust
Forum topic
OneSpan Sign
We are using SignatureBuilder.captureFor() to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name signature comes upon anyway by default.
Is it possible to show the h
Forum topic
OneSpan Sign
Hi,
I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet
eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier);
here I've userIdentifier is e.g. "[email protected]"
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2)
The document has EXTRACTION enabled.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.
The application currently does in-person signing of 2 signers in an iFrame.
The design is to now allow the users a choice between in-person or remote signing.