OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
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Connection timed out: connect; nested exception is java.net.ConnectException
Forum topic
OneSpan Sign
Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
need Certification to connect onespan api's from rest template
Forum topic
OneSpan Sign
need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template .
Moving initials from one spot to another based on a radio button value
Forum topic
OneSpan Sign
Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to initial. Does eSign allow: 1.
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
unsupportedFileType
Forum topic
OneSpan Sign
Hi, when we create the package or upload the new document, I got 'error.validation.unsupportedFileType' error? in which scenarios, this error will throw? thanks, Cindy
Delete eSign users - best practices
Forum topic
OneSpan Sign
Hi,  what are the best practices when it comes to managing senders that no longer work for the business?  Do you delete them from the system? If yes, how does it affect the existing docs they were senders at? Thanks, 
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.