OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

2538 results matched your search criteria
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Text Anchors
Forum topic
OneSpan Sign
Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document".
Delete Document from Package
Forum topic
OneSpan Sign
Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
Trying to pull Packages from ESign regardless of Status
Forum topic
OneSpan Sign
I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total.
Possible max size of package id and document id
Forum topic
OneSpan Sign
Hi, We need to know that the possible max size of package id and document id. Thank you.
Download pdf file instead of zip file
Forum topic
OneSpan Sign
Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.
Populate fields based on Template before sending for signing
Forum topic
OneSpan Sign
Would like to check if there's a way to use a template and programmatically populate custom fields or labels for information like Policy #, Customer Name & Address, and any other transaction-specific details.
Set up Forms to sign on Business Website
Forum topic
OneSpan Sign
Good morning, We would like to discuss how to go about adding esign to our business website. The best way to explain what we would like is to have you go to our website page for feedback (https://www.ksstate.bank/feedback/).
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was: