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971 results matched your search criteria
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
Unable to find registration code in Shared Cache
Forum topic
Intelligent Adaptive Authentication
After entering pin on registration screen of Sample , i'm getting error in the response of https://XXXX.sdb.tid.onespan.cloud/v1/orchestration-commands API. Error is Unable to find registration code in Shared Cache.   
iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
how to create package with digital signature
Forum topic
OneSpan Sign
Hi, I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?   thanks, Cindy    
Getting error.validation.sendPackage.noApprovals on package creation
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason Message: Cannot send package without approvals. Message key: error.validation.sendPackage.noApprovals
CloudFlare IP ban?
Forum topic
OneSpan Sign
Hi,   Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.   Is there anything that can be done to address this?   Regards,   Ilya
Package without Electronic Disclosures and Signatures Consent issue
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document. What could the issue be here?
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
how to get the documents from the template along with the JSON
Forum topic
OneSpan Sign
Hi,  I want to retrieve a onespan users api key to use the template that user has and if any documents were added to the template then would like to retrieve those documents too. I am using .net sdk for this scenario.   Sergio Paul
Sending Signers a Copy of Signed Document
Forum topic
OneSpan Sign
I use the package creation document upload API to create a document for signature.
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