1418 results matched your search criteria
Document could not be flattened ??
Forum topic
OneSpan Sign
Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ?
email BCC list
Forum topic
OneSpan Sign
Hi, In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,
Object IDs
Forum topic
OneSpan Sign
When submitting a document package, can I assign a package ID, document ID, signature ID, and signer ID, or are those values assigned by the e-SignLive system? Thanks.
Issues with Authentication on Sandbox
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down. What I'm observing is that my first attempt
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Wet Signature
Forum topic
OneSpan Sign
Does eSignLive has the capability to enable "Wet" signature when creating a package ? If yes, is it configurable at the signer level, document level, or package level ? Thanks
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Document Id Unique
Forum topic
OneSpan Sign
Hi There, I am working on creating a package with a document that has an Id assigned to it: .withDocument( newDocumentWithName( "Second Document" ) .fromFile( "src/main/Resources/document.pdf" ) .withId( documentId ) I was wondering if this Id needs to be globally unique amo
Parallel signing question
Forum topic
OneSpan Sign
Hi, Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route) 1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel 2) If the package is set to have all signers sign in paralle
Long time
Forum topic
OneSpan Sign
Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated.